In reply to john mortimer.
Thanks for your comment John. Absolutely, Future Councils aims to influence organisation-wide factors that can unblock change, and find solutions through fostering innovation and improving performance across the sector rather than focusing simply on digital fixes. One of the key principles of the work we do in Local Digital is advocating for user centred design over and above 'digital by default'. There is a balance to be found in enhancing outcomes and improving efficiency and this is being explored through the work that Future Councils is doing in relation to effective prioritisation across organisations.
